Terms of Service

These Terms of Service ("Terms") apply to your use of serplocal.cc, the SerpLocal app and any SerpLocal API ("the Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

• You must be at least 18 years old and able to enter a binding agreement.
• Give accurate information when you sign up and keep it up to date.
• Keep your login details private. You are responsible for everything done with your account.
• One free trial per person. Creating extra accounts to collect more free credits is not allowed.
• We may remove accounts that look suspicious, fake or abusive.

SerpLocal is a research tool. It shows pay-per-call network payout and ZIP coverage data for US markets, runs live city-level Google search analysis, and gives each market a plain-language verdict with supporting evidence. Coverage is currently limited to US local markets, and market data is synced daily. We may add, change or remove features over time.

• Credits: 1 credit = 1 live SERP check. Reopening a saved SERP does not fetch Google again.
• Packs and prices: all prices are in US dollars (USD). Credits are sold in fixed one-time packs: you pay once for each pack you choose to buy, and nothing is charged again unless you buy another pack. Custom amounts are not available.
• Payment: card payments are processed by our payment provider, which acts as merchant of record; credits are added to your account automatically once the card payment succeeds. Customers in Pakistan may instead pay the USD price in PKR by JazzCash, Easypaisa, SadaPay or Bank Transfer, converted at the exchange rate on the day you pay. These payments are checked by hand: credits are added after we confirm your payment, usually after you send us your payment screenshot or receipt on WhatsApp.
• Validity: credits from each pack stay valid for 30 days from the date they are added to your account; credits from the Agency pack stay valid for 6 months. Unused credits expire after that. Credits bought earlier keep the validity that applied when you bought them.
• Free and bonus credits: free trial credits and launch bonus credits are promotional, have no cash value and may be changed or withdrawn. The launch bonus applies only during the announced launch period.
• Features by pack: Market Finder unlocks with any paid pack. CSV export is included with the Growth pack and above.
• Credits are not transferable between accounts and cannot be exchanged for cash.
• Refunds are covered by our Refund Policy.

API keys are issued by us on request after payment. Each request made with your key uses credits in the same way as the app. Keep your key secret; you are responsible for all usage made with it. We may limit, rotate or revoke a key that is shared, leaked or used in a way that breaks these Terms.

You agree not to:

• Resell, republish or redistribute SerpLocal data, results or payout information as your own product or dataset.
• Scrape, crawl or extract data from the Service by automated means outside the official API.
• Share your account or API key, or let others use them.
• Try to break, overload, reverse engineer or get around limits or security of the Service.
• Use the Service for anything illegal, deceptive or harmful.

We may suspend or close accounts that break these rules, without a refund of credits already used.

SerpLocal gives you evidence and plain-language verdicts to support your decisions. It does not guarantee rankings, traffic, calls, leads, payouts or income. Search results change, and payout and coverage figures come from third-party networks and may change at any time. You are responsible for your own investment and build decisions.

SerpLocal, its software, design, logo and content belong to us. You keep ownership of the research lists and notes you create. You may use exports for your own business, but not to build a competing product or dataset.

The Service depends on third-party providers for hosting, payments, email, search data and SEO metrics, and on our pay-per-call data partner LeadSmart. We are not responsible for outages, errors or changes on their side, but we will work to restore normal service as quickly as we can.

The Service is provided "as is" and "as available". To the extent the law allows, we make no warranties that it will be uninterrupted, error-free or that every result will be accurate or complete.

To the extent the law allows, SerpLocal is not liable for indirect, incidental or consequential losses, including lost profits, lost revenue or lost data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

You agree to cover SerpLocal against claims, losses and costs that arise from your misuse of the Service or your breach of these Terms.

You can stop using SerpLocal and ask us to delete your account at any time. We may suspend or close an account that breaks these Terms or puts the Service or other users at risk. Sections about payments, intellectual property, disclaimers and liability continue to apply after termination.

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute will be handled by the courts of Pakistan.

We may update these Terms. We will post the new version here with a new date, and tell you about major changes by email or in the app. Continuing to use the Service after the change means you accept it.

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• Email: Support@serplocal.cc